We are looking for a Project Manager to lead and oversee cross-functional initiatives with strong customer-facing skills, exceptional task management, good experience in resource handling, and keen attention to detail.
Responsibilities:
Engage with customers in a professional and effective manner, addressing inquiries, concerns, and feedback with clear and concise communication.
Manage tasks and assignments by prioritizing workloads, setting objectives, and consistently meeting deadlines.
Demonstrate a proactive approach to work, displaying a strong sense of urgency in resolving issues and ensuring timely completion of tasks.
Pay meticulous attention to details in all aspects of work, from communication to documentation, maintaining accuracy and quality.
Leverage Genesys exposure to contribute insights and solutions to customer engagement strategies, optimizing client interactions.
Collaborate within Scrum teams, actively participating in Agile ceremonies, and utilizing expertise to accurately measure story points and velocity for effective sprint planning.
Create and present comprehensive weekly reports to stakeholders, summarizing project progress, key metrics, and accomplishments, facilitating informed decision-making.
4+ years of experience in effectively interacting with customers and clients. Proficiency in written communication with impeccable spelling and grammar, ensuring clear and professional correspondence.
Proven ability to manage tasks efficiently, prioritize work, and meet deadlines consistently
Exhibit a proactive and results-oriented approach to work, displaying a strong sense of urgency in addressing tasks and challenges as they arise.
Possess a meticulous eye for detail, ensuring accuracy and precision in all aspects of work, documentation, and communication.
We offer:
Culture of Relentless Performance : join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits : enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
Work From Anywhere Culture : make the most of the flexibility that comes with remote work.
Growth Mindset : reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact : collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment : be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values : join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.