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Senior Genesys Routing Developer
Miratech
·
7-12 years
Kolkata, Mumbai, New Delhi + 4 more
1 vacancy
Senior Genesys Routing Developer
Miratech
posted 1d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Lead the design, development, and implementation of Genesys routing projects on the Genesys Engage Platform.
- Write and review secure, high-quality production code while troubleshooting and debugging as needed.
- Participate in all phases of project life cycles, including planning, implementation, testing, and deployment.
- Collaborate with team members to share knowledge, generate ideas, and identify opportunities for innovation.
- Deliver knowledge transfer sessions to clients and colleagues to enhance understanding of Genesys technologies.
- Provide regular updates on project status and ensure clear, effective communication with stakeholders.
- Create and maintain technical documentation to ensure continuity and clarity.
- Analyze Genesys logs for troubleshooting and resolving technical issues.
- 7+ years of development experience with the Genesys Suite, specializing in Genesys Framework (Genesys CTI, Genesys SIP, Genesys Composer, ORS, Genesys OCS, Genesys Workspace, Genesys Eservices).
- Expertise in designing and developing r
Employment Type: Full Time, Permanent
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