Senior Manager -IT Business Analysis

What can you expect?

• Being a part of a global team of diversely experienced professionals
• An opportunity to develop your career and skills within the wider global Product Delivery organization
• Align with everyone's common goal to deliver outstanding software as fast as possible
• Contribute to Agile delivery processes
• A great and competitive benefits package (locally dependent)
• An opportunity to learn and grow within a global organization

We will count on you to:

• Direct analysis on critical initiatives requiring significant strategic change across multiple platforms and products.
• Ensure that teams are consistently converting the business requirements to solutions, consisting of epics and features, considering technical constraints and existing technical architecture/functionality.
• Work with the Product Owner to communicate the product vision, roadmap, value, and MVP to the agile teams to enable empathy and a shared understanding thereby helping the team to formulate an appropriate solution.
• Collaborate with the Pod Leadership, Product Owner, and stakeholders to create Personas, Story Maps, and a Release Plan for the project.
• Work in partnership with the Product Owner and agile teams in the creation and maintenance of Product Backlog Items ensuring that Epics and User Stories are continuously prioritized and aligned to the Product Roadmap and MVP.
• Facilitate refinement sessions with the Agile Teams and Business to sufficiently detail out User Stories, to include dependencies.
• Facilitate the Sprint Review ceremony by working with the agile teams, Product Owner, Business and Customer to review, assess and adapt the latest product increment by incorporating customer insights and feedback into the Product Backlog.

What you need to have?

• Minimum 10 years’ experience
• AI and Machine Learning (ML) Concepts
• Gen AI for Product Innovation
• RPA (Robotic Process Automation)
• Natural Language Processing (NLP)
• OCR (Optical Character Recognition) Technologies

What makes you stand out?

• Agile Certification, such as CSM, PSM, CSPO, PSPO, PMI-ACP, Certified SAFe Practitioner, is desirable.
• IIBA qualifications, Certificate Competency in Business Analysis (CCBA) Certified Business Analysis Professional (CBAP) or equivalent
• Adaptable communicator, facilitator, influencer, and problem solver
• High attention to detail
• Good relationship skills, Proven ability to work on own initiative as well as in a team
• Ability to multi-task and prioritize time effectively

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh McLennan (NYSE: MMC) is the world’s leading professional services firm in the areas of risk, strategy and people. The Company’s more than 85,000 colleagues advise clients in over 130 countries. With annual revenue of $23 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses. Marsh provides data-driven risk advisory services and insurance solutions to commercial and consumer clients. Guy Carpenter develops advanced risk, reinsurance and capital strategies that help clients grow profitably and pursue emerging opportunities. Mercer delivers advice and technology-driven solutions that help organizations redefine the world of work, reshape retirement and investment outcomes, and unlock health and well being for a changing workforce. Oliver Wyman serves as a critical strategic, economic and brand advisor to private sector and governmental clients. For more information, visit marshmclennan.com, or follow us on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, caste, gender identity or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.