Operations Manager - Catering

The Senior Project Manager will be pivotal in managing Meragis white-label catering initiatives, driving operational strategies, and bringing industry knowledge to enhance our competitive edge. This role requires strong project management experience in the catering or hospitality industry, a strategic mindset to rethink traditional models, and expertise to ensure every Meragi project meets high standards for quality and innovation.

Key Responsibilities:

1. End-to-End White Label Project Management:

• Lead and oversee all aspects of Meragi s white-label catering projects, from initial planning to final delivery, ensuring projects align with the brand s quality and service standards.
• Coordinate with internal teams, vendors, and partners to manage timelines, resources, and budgets, guaranteeing seamless project execution.
• Maintain a high standard of client satisfaction, ensuring each white-label event reflects Meragi s reputation for excellence.

1. Develop and Execute Disintermediating Strategies for the Catering Category:

• Identify opportunities to streamline and enhance Meragi s catering services, focusing on removing intermediaries and optimizing supply chains.
• Collaborate with cross-functional teams to pilot and implement new operational models, achieving greater efficiency, quality control, and profitability.
• Continuously analyze and adapt processes to support scalable and innovative solutions that set Meragi apart in the market.

1. Infuse Industry Knowledge and Best Practices into Meragi:

• Bring in-depth knowledge of catering and hospitality industry standards, trends, and best practices, sharing insights with the Meragi team to elevate service and operational excellence.
• Develop training programs, SOPs, and quality assurance measures, instilling best practices across all projects and ensuring consistent, high-quality service.
• Act as a thought leader, advising on emerging technologies, sustainability initiatives, and customer service improvements to keep Meragi competitive and aligned with industry advancements.

Qualifications:

• Bachelor s degree in Hospitality Management, Business, or a related field.
• 10-12 years of project management experience in catering, hospitality, or a similar industry, with proven expertise in high-scale event execution.
• Strong understanding of catering operations, supply chain management, and vendor relations.
• Demonstrated success in driving operational efficiencies and implementing industry best practices.
• Exceptional organizational and leadership skills, with a track record of successful project outcomes.