Manager - Infrastructure

• RESPONSIBILITIES: End to end support of Medline s Server Infrastructure Troubleshooting infrastructure problems and outages, scheduling upgrades and collaborating with other functions and product teams to ensure upkeep of Medline s infrastructure Manage OS hardware upgrades to the latest stable versions
• Identifying opportunities for improving infrastructure availability and reliability via continuous assessments and recommending solutions Documenting and enforcing infrastructure standards, SOP s and other necessary artefacts as required from time to time Ensure effective disaster recovery operations and backups
• Maintain compliance of server infrastructure Maintain and Report operational metric and insights Drive delivery of outcomes for key IT projects and initiatives

SKILL AND KNOWLEDGE REQUIREMENTS:

• Engineering degree, or equivalent experience 10-15 years related experience and 5 years related management experience Extensive experience managing multi-skilled infrastructure teams Thorough understanding and hands-on experience in end-to-end management of on-premises and cloud infrastructure Very good understanding and experience of Operating systems across Microsoft and RedHat platforms Working experience on deploying and managing workloads on Azure cloud Ability to think through problems and visualize solutions Good reporting and presentation skills with ability to provide insights and operational performance metrics from time to time Knowledge of service management key processes like incident, request fulfillment, problem, change and configuration management Relevant accreditation in Datacenter cloud technologies is preferred Experience in multi-site healthcare organizations will be a plus