Hiring For CRM Senior Executive - Medi Assist - Kochi, Kerala

Role: Executive - Account Management (CRM) - Preferably male candidate

Location: Sabu & Cyprian Building , Ground Floor, rmadhavannair road, Ravipuram 682016, Kochi

Company Name : Medi Assist Insurance TPA Pvt. LTD

Job Description:

• Receive and check claim documents for completeness and advice employees regarding pending documents, if any.
• Track and control documents to ensure TAT of claims/cards as per SLA.
• Feedback from Insurers and Corporates.
• Additional revenue opportunities from existing Corporates.

Non voice coordinator

• Respond to queries from the employees of the corporate through e-mails.
• Maintain weekly reports on claims and queries and the TAT of the same
• Escalate issues as per the escalation matrix.
• To attend to any other assignments assigned to you from time to time.

Voice coordinator.

• Respond to queries from the employees of the corporate over Phone.
• Maintain weekly reports on claims and queries and the TAT of the same.
• Escalate issues as per the escalation matrix.
• To attend to any other assignments assigned to you from time to time.

Required Candidate Profile:

Looking for Any Graduate with minimum 1 year work experience in TPA Industry

Profile expectations:

>Good communications(written and oral) proven excellence in email writings

>Good in excel working should know basic excel formulas and report creations, Willingness to travel as field work to Client locations and to work in a challenging environment

Interested candidate can send their resume on roopa.kulkarni@mediassist.in