Hiring For CRM Executive / Sr Executive - Medi Assist - Bangalore

Role: Executive - Account Management (CRM)

Location: IBC Knowledge Park D Block Fourth Floor SG palaya near dairy circle Bangalore-560029

Company Name : Medi Assist TPA Pvt. LTD

Walkin interview dates: All week days (Monday to Friday - 11 AM to 1 PM and 3PM to 5:30 PM)

Job Description:

• Receive and check claim documents for completeness and advice employees regarding pending documents, if any.
• Track and control documents to ensure TAT of claims/cards as per SLA.
• Feedback from Insurers and Corporates.
• Additional revenue opportunities from existing Corporates.

Non voice coordinator

• Respond to queries from the employees of the corporate through e-mails.
• Maintain weekly reports on claims and queries and the TAT of the same
• Escalate issues as per the escalation matrix.
• To attend to any other assignments assigned to you from time to time.

Voice coordinator.

• Respond to queries from the employees of the corporate over Phone.
• Maintain weekly reports on claims and queries and the TAT of the same.
• Escalate issues as per the escalation matrix.
• To attend to any other assignments assigned to you from time to time.

Required Candidate Profile:

Looking for Any Graduate with minimum 1 year work experience in TPA Industry and Hindi speaking knowledge is mandatory.

Interested candidate can send their resume on remington.sivaraman@mediassist.in