Hospital Help desk

Role: Hospital Desk Executive
Hospital Desk Executive will be the Single point of contact at the Hospital for the Medi Assist Raksha Prime Service.

Roles and Responsibilities

• Close Coordination with the Hospitals and the Medi Assist Internal Stake Holders for patient’s best discharge experience.
• Collaborate with the operations team to ensure timely and accurate data processing.
• Ensure maximum discharges are happening through the Raksha Prime Services.
• Use relevant tools and MIS tools to organize data for reporting purposes.

Qualification: Bachelor's/Master’s Degree in the field of Pharmaceutical/Hospital Management/Medical Sciences/Insurance (but not Mandatory)

• Experience: 2-3 Years’ Experience Hospital/Medical/Health Insurance service.
• Candidates with experience in Hospital IP/OPD/Floor Management.

Skill(s) required:

• Communication Skills (Written and Oral).
• Customer Centricity, Empathy.
• Basic Understanding of the Health Industry.
• MS Excel/Google Sheets.
• Mobile to go around multiple hospitals basis the business requirements.