QA Lead

• Review, interpret, and report patent data errors to stakeholders to mitigate risks associated with IP payments.
  
• Conduct 100% accurate data audits with patent office registers.
  
• Work with large datasets using Excel functions such as IF, SUM, INDEX, MATCH, and VLOOKUP.
  
• Create simple automations using VBA based on business requirements (added advantage).
  
• Compare and analyze large data files to maintain data integrity.
  
• Use advanced Excel formulas to extract, compare, and review datasets efficiently.
  
• Conduct timely reviews and analyses of data integrity reports and complete necessary follow-ups.
  
• Perform reconciliations to ensure clients portfolios are up to date.
  
• Ensure timely validation of renewal reports to guarantee proper renewal due generation in the system.
  
• Support the operations team by addressing clients IP payment data errors and managing IP rules for assigned jurisdictions.
  
• Analyze data trends and utilize metrics for effective reporting.
  
• Collaborate effectively within the IP payment services team .
  
• Regularly review quality reports to ensure no renewals are missed in the system.
  
• Validate Portfolio reports regularly to track new assets and status changes .
  
• Generate and reconcile Symphony-related reports to ensure accuracy in renewals .
  
• Maintain internal databases, tracking tools, and project timelines efficiently.
  
• Contribute to process improvements to minimize errors, enhance quality, and meet SLAs.
  
• Achieve performance goals related to response times, accuracy, efficiency, and other key metrics .

Requirements

• Educational Background: Bachelors degree in Science, Commerce, Finance, or Engineering .
  
• Experience: 10+ years of experience; prior exposure to Finance or Intellectual Property (IP) is a plus.
  
• Analytical Skills: Strong ability to assess portfolio data and make strategic recommendations.
  
• Communication Skills: Excellent written and verbal communication for client interactions and team collaboration.
  
• Detail-Oriented: High attention to detail for accuracy in renewal instructions and documentation.
  
• Software Proficiency: Strong Microsoft Office skills (Excel expertise required); familiarity with patent management software is a plus.
  
• Task Management: Ability to prioritize tasks, manage expectations, and work independently