Add office photos
All Filters
19 Maxverbal Jobs
Quality Analyst
Maxverbal
posted 7d ago
Job Role Insights
Key skills for the job
Job Description
. This role requires expertise in the Intellectual Property (IP) domain, specifically patents, patent lifecycle management, IP rules, renewals, and payments. The ideal candidate will collaborate with cross-functional teams to provide effective solutions and data-driven insights, ensuring the successful delivery of patent renewal services.
Requirements
Requirements
Key Responsibilities:
- Achieve quality targets for the patent renewal process and ensure the teams performance meets established standards.
- Conduct internal process audits and reviews to ensure adherence to process parameters and systems as per defined guidelines.
- Perform Root Cause Analysis (RCA) to identify issues and implement corrective and preventive actions.
- Prepare periodic Management Information System (MIS) reports, Quality Control (QC) reports, and audit reports to inform critical business decisions.
- Monitor overall process performance, identify areas for improvement, and implement measures to maximize customer satisfaction while adhering to SLAs and SOPs.
- Work closely with the team to conduct quality audits and ensure consistent process execution.
- Identify internal process inconsistencies and determine training needs for continuous improvement.
- Identify process gaps and opportunities for automation to reduce manual efforts and enhance efficiency.
Skills/Abilities Required:
- Strong knowledge of the Intellectual Property (IP) domain, with a focus on patents and renewals.
- Experience in Accounts Payable and Accounts Receivable processes.
- Expertise in overseeing the end-to-end patent renewal process, ensuring timely and accurate payment submissions across multiple jurisdictions.
- Ability to review invoices from agents in different jurisdictions for correctness and ensure accurate quarterly and month-end invoicing activities.
- Strong communication skills with the ability to interact professionally at all organizational levels.
- Exceptional attention to detail, organizational skills, and ability to thrive in a fast-paced team environment.
- Ability to multitask and manage complex tasks under tight deadlines.
- Proficient in Microsoft Office, Google Suite, and Macro tools.
Education and Experience:
- Bachelors degree in Business, Engineering, or Accounting (preferred).
- 2 to 5 years of relevant work experience in patent renewals, quality audits, and process management.
- Experience in quality audit and supervisory skills is a plus.
We are looking for someone who is passionate about intellectual property, thrives in a dynamic environment, and is committed to ensuring the quality and efficiency of patent renewal operations.
- Bachelors degree in Business, Engineering, or Accounting (preferred).
- Strong knowledge of the Intellectual Property (IP) domain, with a focus on patents and renewals.
Employment Type: Full Time, Permanent
Read full job descriptionCompare Maxverbal with
TCS
Compare
Accenture
Compare
Wipro
Compare
Cognizant
Compare
Capgemini
Compare
HDFC Bank
Compare
ICICI Bank
Compare
Infosys
Compare
HCLTech
Compare
Tech Mahindra
Compare
Genpact
Compare
Teleperformance
Compare
Concentrix Corporation
Compare
Axis Bank
Compare
Amazon
Compare
Jio
Compare
Reliance Retail
Compare
IBM
Compare
iEnergizer
Compare
LTIMindtree
Compare
Similar Jobs for you
Share an Interview