Senior Automation Manager

About MAXVAL

MAXVAL started as an IP services company in 2004, with a keen focus on efficiency, cost-effectiveness, and continuous improvement through metrics-based processes. Our focus on these core values led to the tech-enablement of our offerings even before this buzzword became an industry standard. Over the years, MAXVAL developed many internal applications to increase our quality efficiency and customer satisfaction. As these systems grew and became more sophisticated, we have productized them and offered them to our clients. Today, MAXVAL serves over 600 clients across the full IP life cycle with the industrys leading products and services. Our 725 plus employees represent the most IP and tech-savvy individuals in the industry." At MAXVAL, we do the right things and innovate ceaselessly as a winning team to achieve customer success and employee success.

We are seeking a proactive and experienced Automation and Process Improvement Manager to join our team. The ideal candidate will be responsible for leading initiatives to enhance operational efficiency through automation and process optimization, leveraging advanced AI tools and technologies

Responsibilities

• Process Analysis: Analyze current processes to identify inefficiencies and areas for improvement.
• Automation Strategy: Develop and implement automation strategies using AI tools to streamline operations and improve productivity.
• Project Management: Lead cross-functional projects aimed at process improvement, ensuring adherence to timelines and budgets.
• AI Integration: Collaborate with IT and business groups to incorporate AI solutions into business operations, enhancing decision-making and workflow automation.
• Change Management: Manage the change process effectively, ensuring stakeholder buy-in and support for new initiatives.
• Performance Metrics: Establish and monitor key performance indicators (KPIs) to assess the effectiveness of implemented solutions.
• Training & Development: Conduct training sessions for staff to encourage a culture of continuous improvement and technology adoption.
• Vendor Management: Evaluate and work with AI tools and automation software vendors to ensure the best solutions are utilized.

Qualifications:

• Bachelors degree in Business Administration, Engineering, or a related field (Master’s preferred).
• 8+ years of relevant experience in process improvement and automation management.
• Proven experience with AI tools and technologies, such as machine learning, natural language processing, and robotic process automation (RPA).
• Strong project management skills, with a successful project delivery track record.
• Excellent analytical and problem-solving skills.
• Exceptional communication and interpersonal skills to facilitate collaboration across teams.
• Certification in Six Sigma, Lean Management, or similar methodologies is a plus.

Preferred Skills:

• Experience with software related to AI tool implementation and process automation (e.g., UiPath, Automation Anywhere, Blue Prism).
• Understanding data analytics and related tools (e.g., Tableau, Power BI).
• Familiarity with Agile methodologies.