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275 Max Life Insurance Jobs

Manager - Agency Training

2-4 years

Cuttack

1 vacancy

Manager - Agency Training

Max Life Insurance

posted 17d ago

Job Description

Conduct training modules for Agent Advisors and ADMs
  • Conducting induction and on-boarding training programs
  • Training on selling skills
  • Training on all MLI Insurance products and processes
  • Training on all MLI Digital tools and Assets
  • All other training programs as outlined in the Agent and ADM learning journey
  • Conducting GID s and IID s
  • Conducting PRP and FOD as and when required
Conducting training in blended delivery format
  • Delivering training in accordance with the learning journey design and blended delivery format - classroom training and/or virtual trainings
  • Developing facilitation skills and virtual delivery skills to ensure seamless training delivery across all sessions
Administrative
  • Manager-trainer to drive adoption of the digital learning platform across all roles
  • Responsible for driving digital assessments amongst Agents and ADMs
  • Responsible for driving self-learning among Agents and ADMs
  • Responsible for calendarizing and effectively planning all training sessions with the OH / OHs
  • Responsible for delivering all training adhering to the training calendar designed
  • Responsible for driving business performance of all learners
  • Responsible to drive attendance to all training sessions
  • Responsible to capture attendance in TMS/ELM within the stipulated time defined
  • Responsible to coordinate with the OH / OHs in calendarizing all training sessions for an office
  • Responsible to plan travel for training sessions in various locations as required
Look after training logistics
  • Schedule training sessions
  • Ensure wider participation of agents in programs
  • Ensure set-up of SMART Classroom is in place before commencing a session
Monitor progress of agents on a continuous basis
  • Seek regular feedback from agents, Sales Managers, Partner and Managing Partner
  • Ensure that agents follow moral and ethical standards when dealing with clients
  • Monitor Agent development
Update training material
  • Review present training material
  • Scan environment
  • Incorporate feedback from Agents, Customers, SMs, Ps, MPs
  • Ensure that the agents get updated and continuous information on MLI products
  • Facilitate self- development of agents
MEASURE OF SUCCESS
  • Participant feedback
  • Number of days of training
  • Customer survey rating
  • Pass percentage of agents
  • Digital adoption / adoption of digital learning platform
  • Pass percentage of Agents in IRDA exams
  • Attendance of Agents and employees in training sessions
  • Activating agents month-on-month against the target
  • Compliance on IRDA requirements
  • Monthly Achievement against the target for the agents across multiple performance parameters for agents and AADM
  • Reduction in training cost
  • Awareness level of agents on competition
DESIRED QUALIFICATIONS AND EXPERIENCE
a. Graduate in any discipline
b. At least 2-3 years in sales and 3-4 years in conducting sales training, life insurance domain would be a plus

Employment Type: Full Time, Permanent

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What people at Max Life Insurance are saying

What Max Life Insurance employees are saying about work life

based on 5.1k employees
52%
46%
54%
99%
Flexible timing
Monday to Saturday
Within city
Day Shift
View more insights

Max Life Insurance Benefits

Job Training
Soft Skill Training
Health Insurance
Work From Home
Team Outings
Education Assistance +6 more
View more benefits

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