Client Relations Executive

We are seeking a highly motivated and experienced Senior Client Relations Executive to join our dynamic team. In this role, you will be responsible for managing and nurturing relationships with our enterprise clients, driving renewal of existing contracts, and ensuring long-term customer satisfaction.

Key Responsibilities:

• Client Relationship Management:
  • Build and maintain strong relationships with key decision-makers at enterprise clients.
  • Proactively engage with clients to understand their evolving business needs and challenges.
  • Address client concerns and issues promptly and effectively.
• Renewal Management:
  • Develop and implement a strategic renewal plan for assigned enterprise accounts.
  • Analyze client usage patterns and identify potential risks to renewals.
  • Collaborate with cross-functional teams to develop compelling renewal proposals.
  • Negotiate renewal terms and pricing to maximize revenue and client satisfaction.
  • Ensure timely and accurate contract renewals.

If you are a highly motivated and results-oriented individual with a passion for building strong client relationships and driving renewals, we encourage you to apply.