Senior Specialist, Transaction Services

The Global Business Service Center (GBSC) is a shared services center within Mastercard whose mission is to add value to our partners and serve our customers by delivering operational excellence, enhanced customer experiences, and focused business results. The Senior Specialist, Accounts Payable will execute on this mission in collaboration with peers and support of Transaction Services Leadership.
Do you want to be part of a dynamic and agile team environment?
Are you motivated to drive business transformation on a global scale?
Are you a collaborative leader who empowers employees to deliver measurable results?
Role
Serves as an Individual Contributor over global functions such as accounts payable in the procure to pay space.
Ensures quality and timely resolution for customer inquiries
Manages daily operating activities as a service to deliver process automation, financial risk management and innovative customer solutions
Communicates process issues or updates to stakeholders, assesses and recommends opportunities for improvement
Liaises with GBSC, regional, and business teams to ensure compliance with all represented policies and controls
Evaluates financial and operational performance metrics, summarizes findings and makes timely recommendations to senior leadership
Reviews AP subledger for open transactions and takes appropriate action for closure.
Ensures timely follow up with stakeholders to resolve and streamline the process.
Ensures compliance to SOX controls and maintains documentation as assigned and serves as a point of escalation for compliance and service level issue

All About You
Bachelor s degree in Accounting or Finance or equivalent work experience(8-10 yrs AP experience)
Experience using Oracle, Tableau and Coupa preferred.
Experience managing procure to pay processes with reliance on metrics-based performance management tools
Experience managing a diverse, multi-functional group
Experience building trusted relationships with business partners
Demonstrated successful oversight of the management and resolution of high-risk issues to ensure completeness and efficiency
Experience evaluating business processes and providing advice on ways to effectively streamline processes and improve customer experience
Ability to deliver results in a fast-paced environment with a sense of urgency and accuracy