Senior Site Reliability Engineer (storage)

Senior Site Reliability Engineer (storage) Senior Site Reliability Engineer (storage)
Mastercard s enterprise storage team is looking for a senior site reliability engineering to help advance our SRE capabilities across our storage platforms with a focus on the Software Defined Storage technology Ceph.

This individual will work closely with technology support teams and application teams to build monitoring and automation solutions to improve the application and infrastructure availability.
Key questions for viable candidates:
1. Have you resolved a complex application availability issue with monitoring and automation?
2. Are you a self-started with minimal direction and guidance?
3. Have you ever been part of a team with diverse skills and experience located in different geographical locations/time zones?

Role
Represent enterprise storage team in project meetings and provide advice, status, training and technical support
Work with our customers to understand the monitoring and automation requirements and implement solution using available tool sets and scripting languages
Administer, support and maintain enterprise Monitoring tools in a multi-tier environment
Build Automation solutions using available tool sets and scripting languages.
Maintain design and support documents for all built solutions and processes
Troubleshoots networking, Unix/Linux systems, and applications to identify and correct malfunctions and other operational problems utilizing associated Linux and UNIX command line and management tools.
As new technologies emerge and impact our environment, learn these technologies very quickly and resolve any problems involved in integrating new technologies.
Maintains a broad knowledge of state-of-the-art technology, equipment, and/or systems.
Self-Driven and flexible willing to learn in adjacent areas with the initiative to learn more.
Thorough, adhering to critical processes even under stress
Support business disaster recovery procedures for assigned areas of responsibility.
Accurately document duties and procedures to aid the department in cross-training and absentee coverage
Work with technical engineering teams to manage and improve processes
Ability to solve problems quickly and completely.
Ability to identify tasks that should be automated and then develop and implement automation

All About You
Advanced user level expertise in UNIX and/or Red Hat Linux
Networking experience from basics to advanced, along with security knowledge.
Proficient with scripting or programming languages such as Python, bash
Experience with enterprise systems management/monitoring tools such as Grafana and Prometheus
Experience using HA tooling like HAProxy and Pacemaker
Strong analytical, troubleshooting and problem solving skills
Ability to manage multiple projects simultaneously under pressure without direct supervision
Ability to manage multiple activities and work with a strong sense of urgency
Ability and motivation to learn new technologies quickly and with minimal support and guidance.
3rd line out of hours operational support
Strong people skills and the ability to understand business needs and translate them into technical solutions
Excellent verbal and written skills, organization, project prioritization, and time management skills.