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246 MasterCard Jobs

Manager - Employee Relations

5-9 years

Pune

1 vacancy

Manager - Employee Relations

MasterCard

posted 4hr ago

Job Description

  • Overview: Mastercard is looking for an experienced Employee Relations professional to join its Global Employee Relations team
  • Working closely with the People Business Partners, employment law, compliance and business stakeholders, the desired candidate will develop and leverage ER best practices and processes to support our culture of decency and fairness consistent with Mastercard values and local laws
  • Hybrid flexible working is available
  • Role: Provide expert advice to People Business Partners, managers and employees about company policies and processes Partner with internal employment counsel, compliance and People Business
  • Partners to effectively manage employee relations issues/investigations Investigate concerns raised, including complaints of discrimination, harassment, retaliation and other work-related issues Prepare investigative documentation, including interview notes and summary of findings Prepare, track and maintain appropriate investigation and reorganization data and documentation
  • Use case management system to manage cases from intake to resolution Provide and manage periodic reporting to relevant senior stakeholders Establish strong cross-functional relationships at all levels and geographies For the APAC region, provide sound ER advice and guidance to
  • People Business Partners and managers on a range of ER topics such as performance management, merger and acquisition, TUPE, disciplinary processes, absence management and managing risk in termination of employment within the framework of leading with care Partner with relevant control functions on investigations and outcomes
  • Create insights from data to inform process and improvements to drive a culture consistent with Mastercard valuesAll About You: Experience of multi-national, fast-paced organization CIPD qualified or equivalent work experience
  • Deep human resources experience, with demonstrated passion for employee relations Solid understanding of employment and labor laws
  • Proven project management skills with demonstrated ability to drive global projects Experience advising on a wide range of employee relations issues
  • Strong investigative skills Strong analytical and problem solving skills with ability to organize and analyze data Excellent interpersonal skills with demonstrated patience, tact, and respect Exceptional detail and follow-up skills Excellent verbal and written communication skills

Employment Type: Full Time, Permanent

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What people at MasterCard are saying

Employee Relations Manager salary at MasterCard

reported by 1 employee
₹4.5 L/yr - ₹5.8 L/yr
51% less than the average Employee Relations Manager Salary in India
View more details

What MasterCard employees are saying about work life

based on 708 employees
87%
92%
80%
78%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

MasterCard Benefits

Work From Home
Health Insurance
Cafeteria
Gymnasium
Education Assistance
Soft Skill Training +6 more
View more benefits

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MasterCard Pune Office Location

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Pune Office
MasterCard, Wing 1, Tower A, 9th & 10th Floors, Business Bay, Survey No 103, Opposite Poona Golfs Course, Airport Road, Yerwada Pune
Maharashtra 411006

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