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4 Mastercam Jobs
Application Manager
Mastercam
posted 12d ago
Job Role Insights
Key skills for the job
Job Description
- Provide software training, technical support, and application assistance to customers partners using Mastercam software solutions, including installation, configuration, and troubleshooting.
- Act as a key point of contact for escalated customer technical issues, ensuring timely and effective resolution. Collaborate with clients to understand their business needs and propose appropriate Mastercam solutions.
- Demonstrate and prove the capabilities of Mastercam software to customers and prospects.
- Develop and maintain technical documentation, including user manuals, troubleshooting guides, and knowledge base articles.
- Work closely with the Mastercam sales team to identify opportunities for new business and provide technical support during the sales process.
- Work closely with customers to identify and resolve technical issues and provide training on the use of Mastercam software solutions.
- Keep up-to-date with industry trends and technology advancements to ensure the highest level of expertise in Mastercam software solutions.
- Undertake local and regional travel, as needed
Qualifications:
- Bachelor s degree or Diploma in Mechanical Engineering or Tool Making.
- Minimum of 5-7 years of experience in Mastercam solutions.
- Proven ability to lead teams, manage projects, and deliver exceptional results under tight deadlines.
- Strong technical knowledge of CNC machining, manufacturing processes, and controllers like Fanuc, Siemens, Haas, and Heidenhain.
- Excellent written and spoken communication, and interpersonal skills.
- Ability to work independently and manage multiple tasks effectively.
Employment Type: Full Time, Permanent
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