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Pre Sales Engineer
Picsys
posted 4mon ago
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Key skills for the job
Job Description
- Understand customer requirements and provide technical Solutions in pre-sales activities for our range of CCTV products.
- Collaborate with the sales team to identify customer needs and propose appropriate security solutions.
- Prepare and deliver product presentations and demonstrations to potential clients.
- Assist in creating technical proposals, solution designs, and cost estimates for clients.
- Coordinate with engineering and product development teams to address customer inquiries and provide accurate information.
- Stay up-to-date with industry trends, new technologies, and competitor products to enhance product knowledge.
- Build and maintain strong relationships with clients, channel partners, and other stakeholders.
- Attend industry events and trade shows to showcase our products and generate potential leads.
- Support post-sales activities, including product installation, troubleshooting, and customer training.
- Ensure customer satisfaction by resolving any issues or concerns in a timely and professional manner.
Ideal Profile
Qualifications and Skills
- Bachelors degree in Engineering or a related field.
- Proven 2 to 6 years of experience in pre-sales or technical support roles, preferably in the CCTV industry.
- Sound knowledge of CCTV cameras, DVRs, NVRs, and other security equipment and software solutions
- Familiarity with networking protocols and IP-based surveillance systems along with AI based software solutions
- Excellent communication and presentation skills to effectively convey technical information to clients.
- Strong problem-solving abilities and the ability to work well under pressure.
- Ability to work independently as well as in a team environment.
- Willingness to travel to client sites as required.
Employment Type: Full Time, Permanent
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