Learning & Development Executive

Meet with managers, department and division heads to discuss staffing needs, recruitment needs, open requisitions, and required/desirable qualifications

Develop learning strategies and plans with management based upon deficiencies identified in a Needs Assessment

Design, develop, and produce training materials (eg, facilitator/participant workbooks, manuals, brochures, job aids, posters)

Prepare for training classes (eg, materials, setup classes, breakdown classes)

Design and create interactive training in various formats

Conduct stand-up training to groups of employees

Monitor and ensure departments are conducting safety training and orientation

Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees

Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager

Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information

Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette

Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees

Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation

Ensure adherence to quality expectations and standards

Stand, sit, or walk for an extended period of time or for an entire work shift

Enter and locate work-related information using computers and/or point of sale systems

Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance

Perform other reasonable job duties as requested by Supervisors

PREFERRED QUALIFICATIONS

Education: High school diploma or GED equivalent

Related Work Experience: At least 1 year of related work experience

Supervisory Experience: At least 1 year of supervisory experience

License or Certification: None