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930 Marriott International Jobs
Asstistant Sales Manager
Marriott International
posted 7hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates). Promote awareness of brand image internally and externally.
- Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing).
- Assist management in training and motivating employees; serve as a role model. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; thank guests with genuine appreciation.
- Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees.
- Monitor the performance of others to ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats.
Employment Type: Full Time, Permanent
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What people at Marriott International are saying
Rating based on 6 Assistant Sales Manager
reviews
Anonymous · Sales & Business Development
in New Delhi
Culture, Ethics and employee recognition
- Salary - Good
No dislikes for Marrriott international
Assistant Sales Manager salary at Marriott International
What Marriott International employees are saying about work life
Marriott International Benefits
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