SPA THERAPIST

Provide general spa orientation to guests upon arrival, such as the location and use of locker rooms, lounge areas, and hospitality stations

Offer guests amenities such as water, juice, or heated neck pillows

Answer questions about general property information and amenities

Escort guests to and from treatment rooms

Check computer for updates and changes to schedule regularly throughout the day

Maintain cleanliness of workstation, treatment rooms, spa/salon locker room, and lounge areas

Dispose of trash and dirty linens in the proper area

Secure supplies and equipment at the end of each shift

Stock towels, linens, supplies, and amenities in the locker room, lounge areas, and hospitality stations

Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; protect company assets

Anticipate and address guests service needs; thank guests with genuine appreciation

Speak with others using clear and professional language

Develop and maintain positive working relationships with others

Comply with quality assurance expectations and standards

Reach, bend, twist, pull, and stoop; move, lift, or carry objects weighing less than or equal to 10 pounds; stand, sit, or walk for an extended period of time

Perform other reasonable job duties as requested by Supervisors

PREFERRED QUALIFICATIONS

Education: High school diploma or GED equivalent

Related Work Experience: No related work experience

Supervisory Experience: No supervisory experience

License or Certification: None