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Marriott International

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4.3

based on 1.2k Reviews

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1043 Marriott International Jobs

Assistant Manager - Housekeeping

Marriott

 · 

4.3

 based on 1.2k Reviews

1-4 years

Panaji

1 vacancy

Assistant Manager - Housekeeping

Marriott International

posted 15d ago

Job Role Insights

Flexible timing

Key skills for the job

Housekeeping Customer Service Hospitality Showroom Front Desk Business Administration

+ 2 more

Job Description

Entry level management position that focuses on supporting the day-to-day activities in Housekeeping, Recreation/Health Club and Laundry, if applicable.
  • Position works with employees to clean and maintain guestrooms and public space.
  • Completes inspections and holds people accountable for corrective action.
  • Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.
  • CANDIDATE PROFILE
    • Education and Experience
    High school diploma or GED; 1 year experience in the housekeeping or related professional area. OR
    2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
  • CORE WORK ACTIVITIES
    • Managing Housekeeping Operations and Budgets
    Ensures knowledge and understanding of OSHA regulations are up to date.
  • Oversees all lost and found procedures.
  • Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
  • Inventories stock to ensure adequate supplies.
  • Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.
  • Works effectively with the Engineering department on guest room maintenance needs.
  • Understands and complies with loss prevention policies and procedures.
  • Ensures all employees have proper supplies, equipment and uniforms.
  • Assists in supervising an effective inspection program for all guestrooms and public space.
  • Manages linen inventory and guest supplies and assists in the ordering of supplies as necessary.
  • Supervises Housekeeping and all related areas in the absence of the Director of Services or Housekeeping Manager.
  • Observes service behaviors of employees and provides feedback to individuals; continuously strives to improve service performance.
  • Ensuring Exceptional Customer Service
    • Handles guest problems and complaints seeking assistance from supervisor as necessary.
  • Assists in the review of comment cards and guest satisfaction results with employees.
  • Sets a positive example for guest relations.

    • Employment Type: Full Time, Permanent

    Read full job description

    Prepare for Assistant Manager Housekeeping roles with real interview advice

    What people at Marriott International are saying

    4.8
     Rating based on 3 Assistant Manager Housekeeping reviews

    Likes

    Team work Very supportive staffs I feel like my second home town.

    • Skill development - Excellent
      +4 more
    Dislikes

    No more comments plz. If u really wants to know what happened from past 6 month's back plz feel free to contact me. I don't want to write.

      Read 3 Assistant Manager Housekeeping reviews

      Assistant Manager Housekeeping salary at Marriott International

      reported by 12 employees with 5-11 years exp.
      ₹4 L/yr - ₹5.5 L/yr
      At par with the average Assistant Manager Housekeeping Salary in India
      View more details

      What Marriott International employees are saying about work life

      based on 1.2k employees
      66%
      53%
      46%
      88%
      Flexible timing
      Rotational Shift
      No travel
      Day Shift
      View more insights

      Marriott International Benefits

      Cafeteria
      Health Insurance
      Job Training
      Free Food
      Soft Skill Training
      Free Transport +6 more
      View more benefits

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