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Marriott International

Compare

4.2

based on 1.3k Reviews

Video summary

604 Marriott International Jobs

Assistant Banquet Manager

Marriott

4.2

based on 1.3k Reviews

2-6 years

Hubli, Mangaluru, Mysuru / Mysore + 2 more

1 vacancy

Assistant Banquet Manager

Marriott International

posted 3d ago

Job Role Insights

Flexible timing

Key skills for the job

HRIS Software Configuration Management Customer Service Event Management Hospital Administration Continuous Improvement

+ 3 more

Job Description

Entry level management position that leads the banquet staff while personally assisting in executing events based on requirements and standards

Develops and directs team to provide consistent, high quality service

Communicates performance expectations and trains staff in processes

Responsible for managing financial and administrative duties

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 2 years experience in the event management, food and beverage, or related professional area

CORE WORK ACTIVITIES

Supporting Management of Department Operations and Inventories

Manages departmental inventories and assets including par levels and maintenance of equipment

Conducts monthly department meetings with the Banquet captains and employees

Maintains attendance log for banquet employees

Maintains and enforces established sanitation levels

Adheres to and reinforces all standards, policies, and procedures (SOPs, LSOPs, etc)

Ensures employee awareness of the event phase portion of the Meeting Planner Survey and Guest Satisfaction Scores

Orders supplies for the department (eg, china, glass, silver, buffet presentations, props, and other service equipment needs)

Uses banquet beverage Use records to guide banquet beverage supervisor in controlling liquor costs, managing the banquet beverage perpetual inventory and requisitioning liquor

Understands the impact Banquet operations has on the overall success of an event and manages activities to maximize customer satisfaction

Schedules banquet service staff to forecast and service standards, while maximizing profits

Participating in and Leading Banquet Teams

Attends and participates in all pertinent meetings

Leads shifts and actively participates in the servicing of events

Applies and continually broadens knowledge of food and wine pairings and cutting edge cuisine, and overall event presentation

Providing and Ensuring Exceptional Customer Service

Sets a positive example for guest relations

Interacts with guests to obtain feedback on product quality and service levels

Responds to and handles guest problems and complaints

Empowers employees to provide excellent customer service

Strives to improve service performance

Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement

Reviews quarterly Meeting Planner Survey and participates in the development and implementation of corrective action to address service challenges; focuses on continuous improvement of guest satisfaction

Conducting Human Resources Activities

Interviews and hires Banquet captains and employees with appropriate skills

Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job

Ensures employees understand expectations and parameters

Observes service behaviors of employees and provides feedback to individuals

Reviews comment cards and guest satisfaction results with employees

Participates in the development and implementation of corrective action plans

Communicates and executes departmental and property emergency procedures and ensures staff are trained in safety procedures

Marriott International is an equal opportunity employer

We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture

We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law

Employment Type: Full Time, Permanent

Read full job description

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What people at Marriott International are saying

4.0

Rating based on 1 Assistant Banquet Manager review

Anonymous · Food, Beverage & Hospitality in Pune

Likes

Company is more focused seeing the situation very much staff caring .also seeing coming days very much planned about the situation

Salary - Good

+3 more

Dislikes

Should be more focused about staff caring

Read 1 Assistant Banquet Manager review

Assistant Banquet Manager salary at Marriott International

reported by 4 employees with 6-9 years exp.

Unlock

₹4.4 L/yr - ₹6.2 L/yr

At par with the average Assistant Banquet Manager Salary in India

View more details

What Marriott International employees are saying about work life

based on 1.3k employees

66%

54%

46%

88%

Flexible timing

Rotational Shift

No travel

Day Shift

View more insights

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