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896 Marriott International Jobs

SrMgr-Sales I

3-6 years

Pune

1 vacancy

SrMgr-Sales I

Marriott International

posted 3d ago

Job Description

Responsible for proactively soliciting and managing large group/catering related opportunities with significant revenue potential.

  • Manages group/catering opportunities not handled by an Event Booking Center (EBC).
  • Actively up-sells each business opportunity to maximize revenue opportunity.
  • Achieves personal and team related revenue goals.
  • Verifies business is turned over properly and in a timely fashion for proper service delivery.
  • Responsible for driving customer/guest loyalty by delivering service excellence throughout each customer/guest experience.
  • Provides service to customers in order to grow the account on behalf of the company.
  • CANDIDATE PROFILE

    Education and Experience

    High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional area.

    OR

    2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.

  • CORE WORK ACTIVITIES

    Understanding Market Opportunities & Driving Revenue

    Targets group/catering accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation.

  • Partners with group/catering counterpart to effectively manage the business opportunity.
  • Responds to incoming group/catering opportunities for the property that are outside parameters of the .
  • Handles all opportunities if property does not participate in an EBC.
  • Identifies, qualifies and solicits new group/catering business to achieve personal and each property s revenue goals.
  • Focuses efforts on group/catering accounts with significant potential sales revenue.
  • Develops effective group/catering sales plans and actions.
  • Designs, develops and sells creative catered events.
  • Maximizes revenue by upselling packages and creative food and beverage.
  • Understands the overall market - competitors strengths and weaknesses, economic trends, supply and demand etc and knows how to sell against them.
  • Closes the best opportunities for each property based on market conditions and individual property needs.
  • Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.
  • Providing Exceptional Customer Service

    Handles complex business with significant revenue potential as well as significant customer expectations.

  • Builds and strengthens relationships with existing and new customers to enable future bookings.
  • Activities include sales calls, entertainment, FAM trips, trade shows, etc

    Develops relationships within community to strengthen and expand customer base for group/catering sales opportunities.

  • Supports brand s Service and Relationship Strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
  • Provides excellent customer service in order to grow share of the account.
  • Executes brand s Customer Service Standards and property s Brand Standards.
  • Executes and supports the business Customer Service Standards and property s Brand Standards.
  • Participates in and practices daily service basics of the brand.
  • Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.
  • Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the property and brand.
  • Gains understanding of the property s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.
  • Building Successful Relationships

    Works collaboratively with off-property sales channels (eg, , Market Sales, Strategic Accounts) to ensure sales efforts are coordinated, complementary and not duplicative.

  • Manages and develops relationships with key internal and external stakeholders.
  • Uses sales resources and administrative/support staff.
  • Additional Responsibilities

    Utilizes intranet for resources and information.

  • Conducts site inspections.
  • Creates contracts as required.
  • Executes and supports the operational aspects of business booked (eg, generating proposal, writing contract, customer correspondence).


  • Employment Type: Full Time, Permanent

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    People are getting interviews at Marriott International through

    (based on 56 Marriott International interviews)
    Company Website
    Job Portal
    Referral
    Campus Placement
    Walkin
    36%
    23%
    14%
    9%
    4%
    14% candidates got the interview through other sources.
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    What people at Marriott International are saying

    2.0
     Rating based on 2 Sales reviews

    Likes

    Food, laundry service

    Dislikes

    Low pay scale Long work hours No work life balance

    Read 2 reviews

    Sales salary at Marriott International

    reported by 1 employee with 6 years exp.
    ₹5 L/yr - ₹6.3 L/yr
    57% more than the average Sales Salary in India
    View more details

    What Marriott International employees are saying about work life

    based on 1.2k employees
    66%
    53%
    46%
    88%
    Flexible timing
    Rotational Shift
    No travel
    Day Shift
    View more insights

    Marriott International Benefits

    Cafeteria
    Health Insurance
    Job Training
    Free Food
    Soft Skill Training
    Free Transport +6 more
    View more benefits

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