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Assistant Manager - Kitchen Stewarding

1-4 years

Madurai

1 vacancy

Assistant Manager - Kitchen Stewarding

Marriott International

posted 23hr ago

Job Description

Manages the daily kitchen utility operations and staff.

  • Areas of responsibilities include dish room operations, night cleaning, back dock cleaning and maintenance, banquet plating and food running.
  • Supervises kitchen employees not actively engaged in cooking (eg, dishwashers, kitchen helpers, etc).
  • Strives to continually improve guest and employee satisfaction while maintaining the operating budget.
  • CANDIDATE PROFILE

    Education and Experience

    High school diploma or GED; 4 years experience in the procurement, food and beverage, culinary, or related professional area. OR

    2-year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the procurement, food and beverage, culinary, or related professional area. CORE WORK ACTIVITIES

    Managing Day-to-Day Operations

    Orders and manages necessary supplies.

  • Ensuring workers have supplies, equipment, tools, and uniforms necessary to do their jobs.
  • Schedules events, programs, and activities, as well as the work of others.
  • Monitors the inflow of ordered materials and the maintenance of current materials.
  • Conducts china, glass and silver inventories.
  • Controls inventories of food, equipment, smallware, and liquor, and report shortages to designated personnel.
  • Inspects supplies, equipment, and work areas in order to ensure efficient service and conformance to standards.
  • Investigates reports and follows-up on employee accidents.
  • Manages all equipment, china, glass and silver (eg, adequate clean supplies of each).
  • Supervises employees ability to follow loss prevention policies to prevent accidents and control costs.
  • Enforces proper cleaning routines for serviceware, equipment, floors, etc

    Enforces proper use and cleaning of all dish room machinery.

  • Ensures all food holding and transport equipment is in working order.
  • Ensures compliance with all applicable laws and regulations.
  • Ensures compliance with food handling and sanitation standards.
  • Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
  • Leading Kitchen Team

    Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

  • Supervises and manages employees.
  • Manages all day-to-day operations.
  • Understands employee positions well enough to perform duties in employees absence.
  • Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.
  • Ensures and maintains the productivity level of employees.
  • Serves as a role model to demonstrate appropriate behaviors.
  • Achieves and exceeds goals including performance goals, budget goals, team goals, etc

    Celebrates successes by publicly recognizing the contributions of team members.

  • Encourages and builds mutual trust, respect, and cooperation among team members.
  • Communicates performance expectations in accordance with job descriptions for each position.
  • Establishes and maintains open, collaborative relationships with employees.
  • Participates in the management of departments controllable expenses to achieve or exceed budgeted goals.
  • Strives to improve service performance.
  • Solicits employee feedback.
  • Understands the impact of departments operation on the overall property financial goals and objectives.
  • Ensuring Exceptional Customer Service

    Attends meetings and communicates with executive, peers, and subordinates as an effort to improve quality of service.

  • Manages day-to-day operations, ensures the quality, standards and meeting the expectations of the customers on a daily basis.
  • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
  • Managing and Conducting Human Resource Activities

    Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.

  • Recruits, interviews, selects, hires, and promotes employees in the organization.
  • Trains employees in safety procedures.
  • Provides feedback to individuals based on observation of service behaviors.
  • Reviews employee satisfaction results to identify and address employee problems or concerns.
  • Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
  • Ensures property policies are administered fairly and consistently.
  • Ensures utility staff is properly trained regarding sanitation, equipment handling and chemical usage.
  • Participates in employee progressive discipline procedures.


  • Employment Type: Full Time, Permanent

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    What people at Marriott International are saying

    4.6
     Rating based on 19 Assistant Manager reviews

    Likes

    Atmosphere is nice

    • Skill development - Good
      +2 more
    Dislikes

    Just beacuse of people in manangement

    • Company culture - Bad
      +1 more
    Read 19 Assistant Manager reviews

    Assistant Manager salary at Marriott International

    reported by 84 employees
    ₹3 L/yr - ₹7.6 L/yr
    41% less than the average Assistant Manager Salary in India
    View more details

    What Marriott International employees are saying about work life

    based on 1.2k employees
    66%
    53%
    46%
    88%
    Flexible timing
    Rotational Shift
    No travel
    Day Shift
    View more insights

    Marriott International Benefits

    Cafeteria
    Health Insurance
    Job Training
    Free Food
    Soft Skill Training
    Free Transport +6 more
    View more benefits

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