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Marriott International

Compare

4.2

based on 1.2k Reviews

910 Marriott International Jobs

Assistant Manager - Spa

Marriott

4.2

based on 1.2k Reviews

1-5 years

₹ 4.2 - 5.65L/yr (AmbitionBox estimate)

Kolkata, Mumbai, New Delhi + 4 more

1 vacancy

Assistant Manager - Spa

Marriott International

posted 17hr ago

Job Role Insights

Flexible timing

Key skills for the job

HRIS Finance Customer Service Payroll Financial Management Continuous Improvement

+ 3 more

Job Description

Assists with supervising and coordinating activities of employees delivering spa services, including salon, skin care, program coordination, reservations, reception desk, massage and locker room areas

Position focuses on ensuring guest and employee satisfaction

Assists with achieving the operating budget

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 1 year experience in the spa, guest services, or related professional area

CORE WORK ACTIVITIES

Assisting in Management of Spa Operations and Budgets

Ensures all employees have the proper supplies, equipment and uniforms

Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department

Manages supplies and equipment inventories within budget

Maintains cleanliness of spa and related areas and equipment

Understands the impact of department s operations on the overall property financial goals and objectives and managing to achieve or exceed budgeted goals

Ensures employees understand expectations and parameters

Brings issues to the attention of the department manager and Human Resources as necessary

Ensuring and Delivering Exceptional Customer Service

Sets a positive example for guest relations

Interacts with guests to obtain feedback on product quality and service levels

Handles guest problems and complaints

Empowers employees to provide excellent customer service

Emphasizes guest satisfaction during all departmental meetings and focusing on continuous improvement

Strives to improve service performance

Marriott International is an equal opportunity employer

We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture

We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law

Employment Type: Full Time, Permanent

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