Add office photos
All Filters
937 Marriott International Jobs
Guest Service Associate - F&B Service
Marriott International
posted 16d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Serve food courses and alcoholic beverages to guests. Set tables according to type of event and service standards. Answer questions on menu selections. Communicate with the kitchen regarding menu questions, the length of wait, re-cook orders, and product availability. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Record transaction in MICROS system at time of order. Check in with guests to ensure satisfaction with each food course and/or beverages. Maintain cleanliness of work areas, china, glass, etc, throughout the day. Complete closing duties, including restocking items, turning off lights, etc Present physical and accurate check to guest and process payment. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (eg, small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS
Education: High school diploma or G. E. D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None
Employment Type: Full Time, Permanent
Read full job descriptionMarriott International Interview Questions & Tips
Prepare for Marriott International Guest Service Associate roles with real interview advice
What people at Marriott International are saying
Rating based on 50 Guest Service Associate
reviews
Anonymous · Food, Beverage & Hospitality
in Gurgaon / Gurugram
Likes
The environment of the work
- Salary - Excellent+6 more
Dislikes
Nothing for dislike
Guest Service Associate salary at Marriott International
reported by
172
employees
₹1
L/yr - ₹3.8
L/yr
At
par with the average Guest Service Associate Salary in India
View more details
What Marriott International employees are saying about work life
based on 1.2k employees
Flexible timing
Rotational Shift
No travel
Day Shift
Marriott International Benefits
View more benefits
Compare Marriott International with
Ihg Group
Compare
Hyatt Regency
Compare
AccorHotels
Compare
Wyndham Hotel Group
Compare
Choice Hotels
Compare
Radisson Hotels
Compare
Taj Hotels Resorts and Palaces
Compare
Oberoi Group of Hotels
Compare
ITC Hotels
Compare
Jubilant Foods Works
Compare
café Coffee day
Compare
Burger King
Compare
JW Marriott
Compare
Barbeque Nation
Compare
Pizza Hut
Compare
Lemon Tree Hotels
Compare
Travel Food Services
Compare
Crowne Plaza
Compare
Holiday Inn
Compare
Hilton
Compare
Similar Jobs for you
Share an Interview