Executive Butler-St. Regis

Education and Experience

High school diploma or GED; 2 years of experience in butler services, guest relations, or related professional area; completion of a formal butler training program. OR

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; completion of a formal butler training program; no work experience required.

Managing Butler Services

Manages day-to-day butler services operations verifying that quality and standards exceed the expectations of guests on a daily basis.

Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

Sets the standard and tone for how Butler team members drive guest relations.

Assists other employees to verify proper coverage and prompt guest service.

Manages areas of operation to budget by reviewing operating statements, budget worksheets and payroll progress reports.

Interviews, hires and develops Butler team members with the appropriate skills to meet the business needs of the operation.