Marketing Executive

Promote awareness of brand image internally and externally

Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott

Communicate with potential owners via telephone to set up preview package sales/tours

Encourage guests or callers to purchase or schedule preview package sales/tours

Explain details and requirements related to attending a sales presentation to potential owners

Verify that individuals meet eligibility requirements for preview package sales/tours prior to scheduling a tour for a Marriott vacation club property

Determine and give complimentaries to guests as gifts for their patronage (eg, rewards points, show tickets)

Perform general office duties to support Sales & Marketing (eg, filing, sending emails, typing, faxing)

Receive, record, and relay messages accurately, completely, and legibly

Assist management in training, evaluating, counseling, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect the privacy and security of guests and coworkers

Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; thank guests with genuine appreciation

Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette

Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees

Ensure adherence to quality expectations and standards

Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance

Perform other reasonable job duties as requested by Supervisors