Senior Manager - Channel Partnerships

The Role:

We are seeking a dynamic and results-driven Senior Manager - Team Lead to join our fast-growing fintech organization.

The ideal candidate will be responsible for leading both hunting (new client acquisition) and farming (existing client relationship management) teams to achieve challenging sales targets, besides other OKR s . This role requires a strategic leader with a proven track record in the fintech industry, exceptional team management skills, navigate the ecosystem to work seamlessly with cross-functional teams and the ability to drive process excellence while fostering strong relationships with key partners.

1. Sales Target Achievement:
• Drive engagement adoption by partners to scale business growth.
• Develop and execute strategies to achieve and exceed sales targets for both hunting and farming teams.
• Monitor team performance against KPIs and take corrective actions to ensure targets are met.
• Identify new business opportunities and drive initiatives to expand the customer base.
2. Team Leadership Development:
• Lead, mentor, and motivate a high-performing team of business professionals.
• Groom and guide the team on product knowledge, product use cases across various verticals, solution based selling, sales account management skill set.
• Conduct regular performance reviews, provide constructive feedback, and implement development plans for team members.
• Foster a collaborative and results-oriented team culture.
3. Process Management:
• Oversee and optimize sales processes to ensure efficiency and effectiveness.
• Ensure adherence to company policies, compliance standards, and regulatory requirements.
• Implement best practices to streamline operations and improve team productivity.
• Work with cross-functional teams to create compelling sales collaterals highlighting the Razorpay value propositions for partner ecosystem their merchants.
4. Relationship Management:
• Build and maintain strong relationships with key partners, clients, and stakeholders.
• Act as the primary point of contact for escalated client issues and ensure timely resolution.
• Collaborate with cross-functional teams to deliver exceptional client experiences.
5. Market Industry Insights:
• Stay updated on industry trends, market dynamics, and competitor activities.
• Leverage insights to refine sales strategies and identify growth opportunities.
6. Reporting Analysis:
• Prepare and present regular reports on team performance, sales metrics, and market trends to senior management.
• Use data-driven insights to make informed decisions and drive continuous improvement.

1. Education:
• Bachelor s degree from a top tier institute. MBA or equivalent advanced degree is preferred.
2. Experience:
• Minimum of 8-10 years of experience in sales or business development, with at least 2-3 years in a leadership role, preferably in B2B space.
• Proven experience in the fintech industry, with a strong understanding of financial products and services.
• Demonstrated success in managing and scaling teams.
3. Skills Competencies:
• Strong leadership and team management skills.
• Excellent communication, negotiation, and interpersonal skills.
• Strategic thinker with the ability to execute plans effectively.
• Proficiency in CRM tools and sales analytics platforms.
• Ability to thrive in a fast-paced, target-driven environment.