Customer and Sales Support Executive

Serve as the first point of contact for customers via phone, email, and in-person.
Address customer inquiries, provide information on products/services, and resolve issues promptly.
Assist the sales team with lead generation, follow-ups, and maintaining sales pipelines.
Maintain accurate records of transactions and customer details in CRM tools.
Gather customer feedback and communicate insights to improve services and processes.
Stay updated on product knowledge and industry trends to better serve customers.