Team Lead Logistics Operations

The Team Lead Logistics Operations is responsible for overseeing and managing daily logistics pre-dispatch operations, ensuring timely and efficient coordination across stakeholders and teams. This role demands a proactive approach to optimizing processes, adherence to standard operating procedures, and driving improvements in productivity and project management.

Key Responsibilities:

1. Daily Logistics Operations:

   • Oversee and manage daily pre-dispatch logistics operations to ensure smooth workflows and on-time deliveries.
   • Track and ensure adherence to SOPs, maintaining high operational standards.

2. Stakeholder Management:

   • Collaborate closely with the Business Operations team and Supply team for order planning and vehicle allocation.
   • Foster effective communication with stakeholders to ensure all operational requirements are met in advance.

3. Team Management & Reviews:

   • Lead, mentor, and manage the logistics operations team, conducting regular performance reviews and setting clear objectives.
   • Develop team members by identifying training and development needs.

4. SOP Compliance:

   • Ensure all logistics operations comply with established SOPs, particularly pre-dispatch standards such as timely vehicle placements and documentation (eg, Delivery Order release).
   • Monitor adherence to pre-dispatch checklists, including photo documentation and other compliance aspects.

5. Dashboard & Report Analysis:

   • Analyze dashboards and reports to track logistics performance metrics, vehicle placements, and on-time dispatches.
   • Use data-driven insights to make informed operational decisions and optimize logistics processes.

6. Project & Initiative Management:

   • Manage special projects to develop new logistics capabilities or enhance existing processes.
   • Identify and implement process improvements and collaborate with product teams to drive technology and productivity enhancements.

7. Performance Tracking & Improvements:

   • Track product adoption and improvements by monitoring requirements raised to the product team.
   • Drive continuous improvement initiatives to increase operational efficiency and effectiveness.