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Genpact

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3.9

based on 29.9k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

Top Rated Mega Company - 2024

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Top Rated IT/ITES Company - 2024

1 Genpact Manager - Technical Architect Job

Senior Manager - Technical Architect - Servicenow

Headstrong (GENPACT)

3.9

based on 29.9k Reviews

12-14 years

Gurgaon / Gurugram

1 vacancy

Senior Manager - Technical Architect - Servicenow

Genpact

posted 1mon ago

Job Role Insights

Flexible timing

Key skills for the job

Medical Coding Python Architecting Consulting AutoCAD Javascript

+ 3 more

Job Description

Powered by our purpose the relentless pursuit of a world that works better for people we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI

Inviting applications for the role of Senior Manager Technical Architect - Servicenow

We are seeking a talented and experienced ServiceNow Architect to lead the design and implementation of ServiceNow solutions for our clients. In this critical role, you will be responsible for architecting cutting-edge systems, providing technical guidance, and ensuring that ServiceNow solutions align with business objectives .

Responsibilities:

Lead the design and architecture of ServiceNow solutions, including custom applications and integrations, that meet client needs and industry best practices.

Collaborate closely with clients and cross-functional teams to gather and understand business requirements and translate them into technical designs.

Provide technical leadership and mentorship to development teams to ensure the successful execution of ServiceNow projects.

Stay current with ServiceNow platform advancements and emerging trends to drive innovation.

Perform assessments and evaluations of existing ServiceNow implementations, offering recommendations for improvements.

Ensure the security, scalability, and maintainability of ServiceNow solutions

Open to Do POC S and Learning on Generative AI tools and not limiting to python coding, LLM Models etc

Qualifications we seek in you

Minimum Qualifications:

Relevant years of experience in ServiceNow development and architecture.

Proven expertise in designing and implementing complex ServiceNow solutions, including integrations.

ServiceNow Certified Application Developer (CAD) and Certified Implementation Specialist (CIS) certifications are highly preferred.

Strong understanding of JavaScript, HTML, CSS, and ServiceNow scripting languages.

Exceptional problem-solving and communication skills.

Demonstrated leadership abilities, with the capacity to inspire and guide teams.

Strong client-facing and consulting skills.

Knowledge on Generative AI tools and not limiting to python coding, LLM Models etc

Preferred Qualifications:

Certifications in AI/ML or cloud platforms.

Experience with fine-tuning and deploying LLMs for specific applications.

Knowledge of data privacy and ethical considerations in AI.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color , religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit, paying to apply, or purchasing equipment or training

Employment Type: Full Time, Permanent

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