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2 Vodafone Idea Manager Jobs
Collections & Retentions Manager
2-7 years
₹ 4 - 7.5L/yr
Vasai-Virar, Thane, Mumbai
1 vacancy
Collections & Retentions Manager
Vodafone Idea
posted 12d ago
Job Description
Role - Collection & Retention Manager
Location - Vasai (Mumbai)
Job Description :
- Drive assigned Retention & collection agencies for delivery of KPIs.
- Ensure SLA delivery with complete adherence to Code of Conduct.
- The job involves to Drive Agencies for Retention, Collection, Provision roll back and Involuntary churn and deliver the targets.
- Have a strong governance process for Retained cases, Field visit, receipt book audits, I cards register, Cash register, COC and HSW.
- Do regular field visit with/without field agent for audit/recovery purpose
- Engage in development and implementation of various training/coaching programs of team members
- Strong Negotiation skills and communication skills
- Exposure to customer retention & collection role.
- Analytical Skills.
Please share resume on below ID -
Sonam.sharma@vodafoneidea.com
Employment Type: Full Time, Permanent
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What Manager at Vodafone Idea are saying
Rating based on 482 Manager
reviews
Anonymous · Customer Success, Service & Operations
in Pune
Only like about company is you will get post paid bill payment. Unlimited paid sick leaves. Most of role have good job security, especially Desk Jobs.
- Job security - Excellent
Not good work life balance. Management not care about skilled employee , No growth financially. dry appraisals , work life balance is worst . People will not approve leaves -Yearly you will get 26 leaves , manager will not approve more than 10 leaves yearly. No benifits : Not have shift allowance, No team outing no other activ..Read More
- Salary - Bad
Manager salary at Vodafone Idea
What Vodafone Idea employees are saying about work life
Vodafone Idea Benefits
Agility Work life balance Freedom to grow Benefits People first 
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