Sr. Executive - Pre Sales

Role & responsibilities

• Driving & delivering revenue targets for Pre-sales vertical
• Managing outsourced process partners (call center) to deliver business targets
• Prepare manpower and capacity planning for the Pre-sales team at the call center on a regular basis for both launches & maintenance sales
• Maintaining & analyzing the data pertaining to the performance of the pre-sales team for all the projects
• Reviewing the performance of pre-sales and coming up with suggestions to further enhance the process.
• Developing various alternate sources for generating business from Pre-sales
• Ensuring the quality of the service provided to the customers on calls (data interpretation & training to improve quality)

Preferred candidate profile

Graduate / MBA in Sales & Marketing

2-5 years of relevant work experience