Apprentice (under the National Apprenticeship Training Scheme)

Role & responsibilities

• Field investigation of the cases forwarded by business executive and filling up of PEF.
• Making collection efficiency plan
• Planning of daily travel schedule.
• Collection of EMI from the customers Overdues as well as Current month Due.
• Collection of AFC/SFC due from customers.
• Ensuring maximum collection through cheques or branch collections.
• Timely submission of collected cash in the office.
• Taking customer appointments on customer commitments for collection.
• Collection of pending post disbursement documents from customers.
• Ensure maintenance of cordial relationships between all subordinates, peers, superiors, banks, dealers, dealer salesmen and customers.
• Developing personal loan & refinance business through existing customers.