GENERAL MANAGER- SALES

• Able to make dealership business plans and departmental objectives.
• Ensure all dealership targets are achieved as per plan.
• Should be able to look at operations from a macro perspective.
• Able to guide his Managers and provide them with proper directions.
• Ensure all customers who come in contact with any dealership staff have a pleasant experience.
• Able to review various MIS reports and JD Power reports and takes necessary corrective actions.
• Improve CSI / SSI, RDI, or any other customer satisfaction scores. Meets customers and employees regularly to understand ground realities.
• Able to create a customer friendly culture in the organization.
• Have good contacts in the industry and business circle.

Work Experience and Sills

Required Experience:

• Should have headed a small to medium business organization. Minimum 10 years in a role of a Manager.
• Automobile exposure preferred.