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4.7

based on 49 Reviews

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1 Avanta Business Centre Job

General Manager, Sales

14-14 years

New Delhi

1 vacancy

General Manager, Sales

Avanta Business Centre

posted 5d ago

Job Description

Sales Team, Sales Manager, Business Centre Teams, Avanta Clients Job Profile The role is to manage incoming sales enquires, effectively communicate Avanta s features and benefits to prospective clients, secure viewings and develop business opportunities across the portfolio.
Work closely with and provide support to the Area Sales Managers and the Meeting and Training Room Manager. To build and maintain excellent working relationships with brokers and commercial agents and enthusiastically assist with additional tasks that contribute to the overall sales effort and requirements of a growing business.
As Sales coordinator you play an important role in providing the first impression for Avanta and first point of contact for a prospective client. High levels of customer service and customer satisfaction having met expectations and requirements of the customer and Avanta is key.
Competencies for the Role Effective Communication Client First Change & Innovation Persuasive Communication Planning & Organising Business Awareness Team Working Goal Focus Resilience Making Considered Decisions Developing Self Key Responsibilities
  • Manage sales enquiries and log all activity on CRM (customer relationship management system)
  • Answer inbound calls in the allocated time frames as dictated by the business
  • Follow up promptly and effectively to ensure all enquires are optimised to full potential
  • Ensure correct contact details and requirement information is recorded
  • Provide consultative approach, qualify requirements and promote Avanta products
  • Arrange viewing appointments, send out viewing confirmations and communicate accordingly
  • All communications should be carried out in a professional, courteous and timely manner
  • Log all leads and check for duplicates
  • Make prompt contact via phone and email to qualify the requirement
  • Arrange a viewing where possible and inform the broker / agent
  • Accept or reject broker and commercial agent leads
  • Ensure activities and tasks are set, completed and closed accordingly within allotted time
  • Ensure overturns are clearly communicated and recorded
  • Ensure daily broker liaison and communicate and record all pipeline updates
  • Assist Area Sales Managers with CRM opportunity updates when required
  • Area Sales Manager calendars to be managed effectively
  • Ensure viewings are scheduled according to ASM availability where possible
  • Arrange viewings and confirm ASM conducting tour has all relevant information
  • Call to confirm appointment time, date and requirement for the next dayo Arrange and confirm viewing cover with centre team member if ASM unavailable. Provide enquiry
  • information and update CRM record and appointment. Ensure full hand over of information post viewing is received, recorded and update the ASM and broker / agent accordingly
Meeting and Training Room Enquiries
  • Essential to pass all enquires on to the relevant centre.
  • Ensure the enquiry is logged and communicated accordingly
    • Ensure that Avanta business centres are listed correctly with accurate information, pricing and current images
  • Involvement in mystery shopping and feedback accordingly
  • Conduct monthly competitor pricing spot checks
  • Relevant promotions to be communicated and highlighted as necessary
  • Assist with monthly broker pipeline reports when required
  • The details of this role may vary according to company needs and changes amendments may be made without notice.
    • To ensure that the company s Health & Safety Policies and Procedures are adhered to and ensure that they are followed in line with the employees responsibilities.
    • Employees are reminded that they have a legal responsibility to take reasonable care for the health and safety of themselves and others by adopting the safe working practices given to them in either written or verbal communication, such that they do not put themselves, fellow employees, clients or visitors at risk.
    • Duty of care for all business users.
    General Responsibilities
    • Understand and comply with all relevant company rules, agreements, policies and procedures.
    • Read and comply with instructions and directions as communicated via signs, notice boards and memos.
    • Conduct yourself, at all times, in a professional and responsible manner, promoting a good and proper image in accordance with company standard.

    Employment Type: Full Time, Permanent

    Read full job description

    What people at Avanta Business Centre are saying

    What Avanta Business Centre employees are saying about work life

    based on 49 employees
    57%
    47%
    57%
    95%
    Strict timing
    Monday to Friday
    No travel
    Day Shift
    View more insights

    Avanta Business Centre Benefits

    Soft Skill Training
    Cafeteria
    Job Training
    Team Outings
    Free Transport
    Work From Home +6 more
    View more benefits

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    Avanta Business Centre New Delhi Office Locations

    View all
    New Delhi, Delhi Office
    Headquarter
    Statesman House : 402, Statesman House, Barakhamba, New Delhi, – 110001 New Delhi, Delhi
    110001
    New Delhi, Delhi Office
    12 floor, Ambadeep Building, KG Marg, New Delhi – 110001 New Delhi, Delhi
    110001

    General Manager, Sales

    14-14 Yrs

    New Delhi

    5d ago·via naukri.com
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