Senior Manager - Control Framework & Regulatory Compliance

We are M&G Global Services Private Limited (formerly known as 10FA India Private Limited, and prior to that Prudential Global Services Private Limited). We are a fully owned subsidiary of the M&G plc group of companies, operating as a Global Capability Centre providing a range of value adding services to the Group since 2003. At M&G our purpose is to give everyone real confidence to put their money to work. As an international savings and investments business with roots stretching back more than 170 years, we offer a range of financial products and services through Asset Management, Life and Wealth. All three operating segments work together to deliver attractive financial outcomes for our clients, and superior shareholder returns.

M&G Global Services has rapidly transformed itself into a powerhouse of capability that is playing an important role in M&G plc s ambition to be the best loved and most successful savings and investments company in the world.

Our diversified service offerings extending from Digital Services (Digital Engineering, AI, Advanced Analytics, RPA, and BI & Insights), Business Transformation, Management Consulting & Strategy, Finance, Actuarial, Quants, Research, Information Technology, Customer Service, Risk & Compliance and Audit provide our people with exciting career growth opportunities. Through our behaviours of telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.

• The First Line Governance Risk and Compliance (GRC) function in Technology provides oversight of policy, standards, risks and controls. The function drives a better understanding of first line risks and will support, advise and facilitate the leadership team in actively managing risk by making decisions regarding the need for remedial actions and/or risk acceptances taking into account:

  The current First Line GRC risk profile and control environment;

  The relative scale of exposure and their likelihood; and

  The cost and effort of remediating those exposures.

  The Policies and Control framework managed by the team include Information Technology Risk Policy, Operational Resilience, Third Party Risk Management, Data and Privacy.

  The primary role of the Controls Framework Senior Manager is to work with the Assistant Vice President / Vice President Controls Framework to ensure the first line control frameworks remain in-line with external requirements and proactively identify areas for improvements on the control environment. This includes, but is not limited to, understanding the external requirements (by regulators and industry bodies) and the organisation s strategy, vision and direction, external and internal emerging risk, and working closely with other leads in the function and wider M&G to understand the control framework and recommend improvements to policy, standards and control requirements.

  The Controls Framework Senior Manager reports to the Vice President (Control Framework) in First Line GRC, M&G Global Services. The role sits in the M&G Global Services supporting with the implementation of the First Line GRC Framework, controls and Policies. The role works in close partnership with other stakeholders across the business to ensure a coordinated approach to monitoring effectiveness of control design and implementation across M&G plc.

• Primary Responsibilities -

• Support maintain Control framework - work with control teams to ensure control documentation is kept up to date, reviewed regularly in-line with operational risk and governance framework across the Technology, Third Party, Operational Resilience, Data and Privacy areas.
• Support AVP/VP in carrying out annual review of policies, standards managed by the team including annual policy attestation.
• Support with coordination of timely responses to regulatory requirements, identify gaps if any and suggest improvements in the overall control framework.
• Support gap identification of control framework & applicable regulator s requirements from applicable jurisdictions, recommend best remediation approach.

• Build strong professional relationships with key stakeholders and senior leaders across Technology to capture appropriate risk metric data.
• Work closely with AVP/VP and help identify new approaches that enhance efficiency and the business impact of the IT risk landscapes.
• Support the AVP / VP of Controls Framework with reporting status updates to the Leadership team/Senior Stakeholders.
• Working flexibly and building collaboratively constructive and supportive working relationships with teams across M&G plc and suppliers.
• Keep abreast of industry trends, regulatory and business issues.
• Use of regulatory knowledge, business understanding and expert judgement, to quickly identify underlying issues and escalate issues, where appropriate.

We have a diverse workforce and an inclusive culture at M&G Global Services, regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.