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Corporate IT - Associate
LRN Corporation
posted 1d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Serve as the first point of contact for users seeking technical assistance via phone, email, and chat.
- Assist End users with the installation, configuration of Laptops, desktops, mobile devices, peripheral equipment, and softwares.
- Escalate unresolved issues to the next level of support.
- Manage Help Desk tickets adhering to the SLAs.
- Install software, patches and updates on desktops, laptops.
- Excellent problems solving and client relationship skills.
- Excellent verbal and written communication skills
- Knowledge on troubleshooting Windows, MAC Laptops & OS.
- Coordinate with Vendor for IT related issues
Qualifications and Skills:
- Bachelor s degree in Computer science, IT, Engineering, or a related field
- Strong problem-solving skills and attention to detail.
- Ability to work in
Employment Type: Full Time, Permanent
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People are getting interviews through
(based on 3 LRN Corporation interviews)
Campus Placement
Job Portal
34%
33%
33% candidates got the interview through other sources.
Moderate
Confidence
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Moderate Confidence means the data is based on a sufficient number of responses received from the candidates
What people at LRN Corporation are saying
What LRN Corporation employees are saying about work life
based on 15 employees
Flexible timing
Monday to Friday
No travel
Day Shift
LRN Corporation Benefits
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