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Senior Associate, Effectiveness
London Stock Exchange Group
posted 16d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Reporting and Documentation :
- Lead or contribute to the preparation of monthly reports, budgets, business cases, service level agreements, and vendor performance evaluations.
- Build compelling narratives from provided information and reports, tailoring them appropriately for different audiences.
Process Analysis and Improvement :
- Evaluate current processes to identify inefficiencies and areas for improvement.
- Develop and implement strategies to optimize workflows, reduce waste and quantify the business value delivered.
- Create a robust mechanism to consolidate the department s performance monitoring, reporting, and overall view of operations.
Communication and Collaboration :
- Communicate effectively and professionally with internal customers, senior management, vendors, and peers globally.
- Adeptly manage diverse communication mediums, including newsletters, email broadcasts, and town halls.
Resource & Knowledge Management :
- Experienced in resource management, key partner management, and knowledge management.
- Collaborate closely with third-party suppliers to ensure they adhere to the same effectiveness goals as internal teams.
- Manage and elevate relationships with key suppliers, setting performance standards and leading the resolution of issues.
Data Quality and Reporting Insights :
- Implement a comprehensive approach to support all Service Owners in achieving data quality.
- Provide key operational insights to enable more efficient capacity management and service improvement initiatives.
- Understand the impact of new technologies and changes in service offerings, taking proactive measures to ensure future compliance and adjustment of reporting and effectiveness measurement methods.
Compliance and Risk Management :
- Drive and coordinate frequent infrastructure and operations hygiene activities to ensure departmental compliance and risk reduction.
- Continuously review and drive departmental training compliance
Essential Skills & Experience
- A proactive self-starter, able to manage complex workloads and contending priorities autonomously.
- Exceptional leadership, communication and influencing skills
- Excellent organisation and time management skills.
- Strong problem-solving and analytical abilities.
- Confident in principles of project/programme management
- Highly skilled at collaborating with and driving outcomes from cross-functional teams.
- Able to convey technical concepts to a non-technical audience.
- Skilled in Microsoft O365 tools. Asana, ServiceNow and PowerBI experience advantageous.
Qualifications Required:
- Bachelor s or master s degree or equivalent experience in IT, or related field.
- Experience with Project/programme management
- 8-12 years experience in effectively driving organizational improvements and aligning strategies with business goals
- Professional certificates for Power BI or any other reporting tools are preferable.
Employment Type: Full Time, Permanent
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What people at London Stock Exchange Group are saying
Rating based on 1 Senior Associate
review
Anonymous · Risk Management & Compliance
in Bangalore / Bengaluru
Likes
Overall good so far.
- Salary - Excellent+6 more
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Senior Associate salary at London Stock Exchange Group
reported by
29
employees
with 4-8
years exp.
₹7.4
L/yr - ₹27.6
L/yr
71%
more
than the average Senior Associate Salary in India
View more details
What London Stock Exchange Group employees are saying about work life
based on 806 employees
Flexible timing
Monday to Friday
No travel
Day Shift
London Stock Exchange Group Benefits
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