Digital Marketing/Customer Service Specialist (1-3 yrs)

If you're passionate about Google Ads and eager to join a leading global BPO, Live Connections is hiring for an exciting opportunity! We're looking for motivated individuals who thrive in a collaborative environment and are excited to contribute to the success of our BPO client

- Position: AdWords -Customer Support Specialist

- Location: Hyderabad

- Shift Model: 5-Day Working, Rotational Shifts (24/7)

- Weekly Offs: Rotational

- Qualifications & Experience:

- Education: Graduates & Above

- Experience: 1-2 years in Customer Service or Sales roles, specifically for AdWords projects

- Communication Skills: Excellent verbal and written communication skills

- Language Proficiency: English (Advanced level)

- Skill set : Google AdWords, Campaign optimization, PPC, budgeting.

- Pressure Handling: Proven ability to work under pressure and meet tight deadlines

Roles & Responsibilities:

- Provide high-quality customer service via phone, chat, and email for high-profile clients.

- Resolve customer inquiries, troubleshoot issues, and ensure customer satisfaction.

- Demonstrate proactive problem-solving skills and consistently exceed performance targets.

- Work in a dynamic, fast-paced environment, handling online interactions with customers.

If you meet the qualifications and are ready to take on an exciting customer support role, we'd love to hear from you.