Jr. Analyst

Proactive Issue Resolution: The ability to anticipate and address network and user connectivity problems before they escalate.
Remote Troubleshooting: Diagnosing and fixing network faults remotely, restoring service quickly and efficiently.
Network Outage Management: Efficiently handling and resolving network outages to minimize downtime.
Advanced Troubleshooting: Resolving complex network issues like packet drops, link failures, and high latency.
Network Analysis: Performing routine network checks and troubleshooting to maintain optimal performance.
Network Fundamentals: A solid understanding of network cabling, classification, and topology.
Collaboration: Working with field support teams to resolve issues effectively.