HCM Business System Analyst / Enterprise

HCM Business Systems Analyst

As a HCM Business Systems Analyst you are responsible for activities that support Lionbridges core HCM, Time, Performance and Talent Management application.

Primary Responsibilities
Be a key member of the Darwinbox implementation team and serve as a subject matter expert on Darwinbox HCM system capabilities and potential system changes; plan, organize, and implement changes (maintenance, upgrades, new features)

Participate in QA process, development of test plans, assists in testing, training plan development and training, support for users, and developing user documentation (i.e., test documents, reference guides, etc.).
Liaise with Darwinbox cloud support team to track and resolve open cases and drive future roadmap features.
Liaise with HR and business stakeholders to identify business requirements and write/create functional/technical design documents
Follow the Agile process and ensure that the stories are completed in a timely fashion.
Manage DarwinBox role based permissions and system security.
Build, Test and support data integrations between Darwinbox HCM system and other applications
Partner with HR Global Operations to ensure data integrity
Create and maintain Darwinbox system support documentation for L1/L2 support and end users

Key Functional Competencies
Strong analytical, diagnostic and troubleshooting skills
Service oriented and client focused
Continuous and independent learner mindset
Excellent communication skills, verbal and written
Positive, proactive, can do attitude to problem solving and issue management
Project management, ability to prioritize and complete assignments within deadlines
Strong organizational skills and experience managing multiple projects concurrently

Skills and Experience Requirements
Required Experience:
5+ years HRIS implementation and project management experience
Darwinbox HCM (Core, Time, Talent, Performance and Analytics) strongly desired.
Experience in Payroll Support, Overtime Rules, Work Schedules, Leave Entitlements and Quotas
Monitoring HR Data quality and Security
Third Party HR data integrations and APIs
Experience with SCRUM, Kanban or other Agile methodology
HRIS system technical and customer support experience
Microsoft Office
Bachelors degree in business or computer science.