Linde - Associate Manager - Sales (8-10 yrs)

About the job:

Purpose of the position:

The position holder will be responsible for the management of the Specialty Gases products portfolio in designated geography to execute strategic intent and meet financial targets.

Principal responsibilities:

- Coach and develop team members reporting directly.

- Directly accountable for delivering sales targets in the assigned territory.

- Manage all existing customer accounts in assigned territory.

- Work closely with BU Head to ensure BU targets are met.

- Manage the Key accounts assigned to ensure long term profitability and growth.

- Coordinate with plant/distribution/support teams to ensure timely supplies to customers.

- Ensure timely collection of payments from all customers in the territory.

- Address customer complaints promptly and ensure timely redressal.

- Generate new large/strategic leads and work to convert the leads to business wins.

- Collect and report market intelligence information related to

- Competitor actions in marketplace and new market trends

- Meet the annual KPI targets set for and revenue generation.

- Manage Product Price, DSO and ensure safety.

- Responsible for New Wins, Customer Visits and Cylinder Management.

Key Interfaces:

- Strategic Marketing : Product Manager, marketing communication and Pricing Manager

- Customer Service Centre

- Deliver : Country level for Transport safety, Contract management and Scheduling.

- Make : Country level for planning, Best practices, Cylinder Asset Management, Engineering support

- FICO : Business Partner & Credit Control Manager

- Statutory agencies

- Internal Audits & legal counsels

Group stakeholders.

Required Behaviors:

- Team player with leadership skills.

- Ability to influence team and customer stakeholders.

Strategic Thinking:

- Takes medium to long term view of the business, assessing options for the future and the implications.

- Customer Focus : (Client relationships) Works with own team to build relationships with customers .

Prioritization capabilities:

- Promotes and drives organizational initiatives (10%)

- Motivates team and maximizes resource and asset productivity (10%)

- Highest level of integrity and behavior in line with the Linde code of ethics (10%)

Required key skills (functional/technical):

- Financial skills with analytical approach - the Specialty gases business "sales, business development,

- Application sales - shielding gas conversions, buyer behavior.

- Direct/Channel sales

- Knowledge of "make "and different products within industrial gases SPC portfolio.

- Communications skills (effective presentation, negotiation, conflict resolution)

- Strong change management leadership, ability to transform business.

Language/Skills:

- Fluent in both written and spoken Hindi, English and local language preferred.

- Travel and relocation flexibility.

- Prior Product Management and Strategy Planning preferred.

Required qualifications/experience:

- Degree in Engineering (Chemical/Mechanical /Metallurgy)

- Post Graduate Diploma/ Management degree preferred.

Typically, 8-10+ years' experience in Specialist Gases Sales, Business development, application sales and/or Operations management with 5+ years with industrial gases sales and /or operations