Oversee daily store operations, including opening and closing procedures, ensuring all security measures are adhered to
Manage inventory levels, including ordering new pieces, conducting regular stock checks, and organizing the repair or return of damaged goods.
Train and supervise staff, ensuring they have product knowledge and excellent customer service skills.
Set sales targets and motivate staff to meet or exceed these goals through effective sales techniques and customer engagement.
Expand clientele by generating leads and acquiring new customers
Handle customer inquiries and complaints, providing solutions that ensure customer satisfaction and loyalty.
Responsible for meeting monthly sales revenue targets
Developing innovative sales strategies to achieve sales goals
Upselling & cross-selling to the potential customers
Establish, develop and maintain positive business & customer relationships
Expanding industry knowledge by attending educational workshops and reading professional publications
Keep management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses
Monitor competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc.
Support in business development planning and strategy efforts