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1 Lifespark Technologies Job
Customer Support Representative
Lifespark Technologies
posted 3hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Provide prompt and courteous assistance to customers via phone, email, and other communication channels
- Follow Up regularly with customers with and without outstanding issues
- Guide Parkinson's patients, who may be older adults, and their caregivers in correctly using our wearable mobility aid, WALK, and assist users in troubleshooting any technical issues they may encounter
- Collaborate closely with the product development and engineering teams to address customer feedback and resolve issues effectively
- Maintain accurate records and raise tickets in our CRM system according to customer interactions and required follow-up actions
- Stay updated on product features, updates, and best practices to provide informed support to customers
Employment Type: Full Time, Permanent
Read full job description What people at Lifespark Technologies are saying
What Lifespark Technologies employees are saying about work life
based on 6 employees
Flexible timing
Monday to Saturday
Day Shift
Lifespark Technologies Benefits
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