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Technical Support Engineer
Lenovo
posted 54min ago
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Flexible timing
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Job Description
Fluency in speaking English and Hindi. Good Technical & analytical skills. Good verbal communication skills and e-mail etiquette Manage customer time / responsiveness / TAT Good customer handling and interpersonal skills. Sound Knowledge of Lenovo Products. Basic understanding of Lenovo key KPI s OSAT, FTR, and repeat repair. (Cx & Cost) Own and follow up with Customers on Issue resolution and deliver exceptional Cx experience via E2E process. Close loop with DSAT customers
Employment Type: Full Time, Permanent
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Anonymous · IT Support
in Bengaluru
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Lenovo Bangalore / Bengaluru Office Location
560037
