Facilities Operations Manager

Who we are:

LearningMate (LearningMate.com) is a leading technology multinational with domain expertise in teaching and learning solutions; leveraging digital, cloud, process automation, data, and strong learning design principles. It is part of the Straive group (Straive.com), that helps clients operationalize the Data →Insights → Knowledge → AI value chain, extending across industries like Financial Services, Insurance, Healthcare & Life Sciences, Scientific Research, Information Providers, EdTech, and Logistics.

This position is for our partner MGT (www.mgt.us), a $440M US-based national technology and advisory solutions leader serving state, local government, education (SLED) and targeted commercial clients across the U.S. Their specialized solutions solve the most critical issues that live at the top of clients leadership agendas. MGT partners to help clients build resilience, implement systematic change and strengthen their foundations, now and for the future.

Shift Time Zone: US Eastern business hours

Job Summary:

MGT is seeking a highly motivated and detail-oriented Operations Manager to support operational and administrative functions within the Facilities Group. This role will streamline backend processes, allowing delivery teams to focus more on client work. The Operations Manager will play a key role in ensuring efficiency, compliance, and effectiveness in key operational processes.

Key Responsibilities:

• Manage unbilled diligence for Facilities Group (FAC): Review unbilled reports, collaborate with project managers, and report findings.
• Oversee accounts receivable tracking to ensure ongoing updates and timely collections.
• Administer SaaS renewals process, including managing quotes, proposals, invoice/PO administration, and compliance tasks.
• Maintain and clean up the SaaS pipeline, reviewing opportunities and refreshing Salesforce data as needed.
• Lead bi-weekly pipeline updates, coordinating with project managers and leadership teams.
• Manage thermometer data maintenance, ensuring project data is current and accurate.
• Coordinate weekly updates of Pulse data, configuring and uploading files to internal platforms.
• Handle client correspondence and internal requests as they arise, ensuring smooth communication between teams.

Minimum Qualifications, Skills, and Experience:

• Bachelors degree or equivalent relevant experience
• Strong proficiency in Microsoft Office Suite (Excel, Word, PowerPoint)
• Excellent written and verbal communication skills
• Ability to work independently in a remote environment with minimal supervision
• Experience managing operational processes and data tracking
• Strong organizational skills and attention to detail
• Familiarity with Salesforce, Mavenlink, and Microsoft Teams is a plus

Why Join Us?

You will benefit from a great culture and environment that contributes to your career growth.

How to Apply?

Send your resume to: [amrita.dostider@learningmate.com]

Application Deadline: (7th April 2025)

Acknowledgement: We are an equal opportunity employer. We commit to celebrate diversity, equity, and inclusion in the workplace.