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69 Kyndryl Jobs

Sr CRM (Dynamics 365 & Salesforce) Functional Consultant

5-10 years

Hyderabad / Secunderabad, Chennai, Bangalore / Bengaluru

3 vacancies

Sr CRM (Dynamics 365 & Salesforce) Functional Consultant

Kyndryl

posted 18hr ago

Job Role Insights

Flexible timing

Job Description

Role & responsibilities


  • Provide expert-level support and guidance on MS-Dynamics 365, Salesforce Microsoft 365, PowerApps, SharePoint Advanced, SiteCore ,. 
  • Analyse business requirements and translate them into effective MS-Dynamics 365, Salesforce Microsoft 365, PowerApps solutions. 
  • Configure and customize Maconomy modules to meet business needs. 
  • Conduct training sessions for end-users and provide ongoing support. 
  • Collaborate with cross-functional teams to ensure seamless integration of MS-Dynamics 365, Salesforce Microsoft 365, PowerApps solutions with other systems. 
  • Develop and maintain documentation for MS-Dynamics 365, Salesforce Microsoft 365, PowerApps processes and configurations. 
  • Troubleshoot and resolve issues related to MS-Dynamics 365, Salesforce Microsoft 365, PowerApps solutions modules. 
  • Perform Hands-on activities of tickets analysis, Identify, test & apply resolution in MS-Dynamics 365, Salesforce Microsoft 365, PowerApps solutions

Required Technical and Professional Experience

  • Bachelors degree in information technology, Sales/Marketing Legal or a related field. 
  • 5+ years of experience as a MS-Dynamics/Salesforce Sr Functional Consultant. 
  • MS-Dynamics 365 / Salesforce Certifications 
  • Salesforce : Sales Cloud, Service Cloud, Apex, Aura, LWC, Lightning UI, Lightning development framework, Salesforce APIs, SFDX and Salesforce Package Management, Salesforce Security model
  • Strong understanding of MS-Dynamics, Salesforce
  • Excellent problem-solving skills and attention to detail. 
  • Strong communication and interpersonal skills. 
  • Ability to work collaboratively with cross-functional teams and client. 
  • Experience with business process configuration, requirements gathering, fit-gap analysis, testing and validation, end-user training, and troubleshooting and support.

Preferred Technical and Professional Experience

  • Knowledge of industry best practices for CRM MS-Dynamics, Salesforce implementations. 
  • Good understanding of complimentary CRM tools and platforms like Power Automate, PowerApps, Advanced Sharepoint, Agile environment,
  • Experience with CI/CD tools (Maven, Bitbucket, Sonar, Jenkins)
  • Ability to manage multiple projects and priorities simultaneously. 
  • Strong analytical and critical thinking skills. 




Employment Type: Full Time, Permanent

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What people at Kyndryl are saying

What Kyndryl employees are saying about work life

based on 2.8k employees
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77%
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Flexible timing
Monday to Friday
No travel
Day Shift
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Kyndryl Benefits

Submitted by Company
Group Medical Coverage (GMC)
Leave Policies
Childcare Support
Elder Care- Samarth
Flexible Benefit Plan
Short - & Long-Term Disability Coverage +1 more
Submitted by Employees
Work From Home
Soft Skill Training
Health Insurance
Job Training
Cafeteria
Free Transport +6 more
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